A cheaper alternative to Intercom Fin
Fin is good at what it does, but you pay $0.99 every time it resolves a conversation, so the bill grows with every customer you help. unclench.ai does the core job, answering customers from your own content, for one flat monthly price.
Fin's pricing checked on 10 October 2026 against fin.ai/pricing, and Intercom's plans on 7 October 2026, in US dollars before tax.
What Fin costs
- $0.99 per outcome: a conversation Fin resolves, or hands to your team through a procedure you set up. At most one per conversation.
- With Intercom: Fin's outcomes, plus Intercom seats from $29 a seat a month.
- With your current helpdesk (Zendesk, Salesforce, HubSpot and others): no seat cost, but a minimum of 50 outcomes a month.
What you'd pay
Enter your team and how many conversations the AI handles to compare Intercom with Fin against unclench.ai.
Each one is billed as a Fin outcome.
For unclench.ai, which counts replies.
Intercom Advanced, billed yearly
$750 a month
- 3 seats
- $255
- 500 Fin outcomes at $0.99
- $495
unclench.ai
$99 a month
87% less than Intercom Advanced
Growth plan: up to 10 seats and 6,000 AI replies a month, no per-resolution fees. You'd use about 2,000 replies.
Intercom's list prices, before tax and add-ons.
What you get on every unclench.ai plan
- AI replies included in the price, with no per-resolution fee
- Answers from your website, docs or help center, kept in sync
- Every reply checked against your content for prices, limits or policies it doesn't state, and rewritten if it finds one
- Says plainly when your content doesn't cover a question, and flags the chat for you
- One-click takeover from the inbox: the agent stops replying while you do
- Replies sent by email if the customer has left, with their reply back in the chat
- "Can I talk to a person?" flags the chat and emails you a recap
- Your team's hours: chats wait for your team then, instead of the AI answering
- A queue of questions your content doesn't answer, counted by how many people asked
- Customers can attach images, PDFs and other files, up to 100 MB each
- Ratings on each answer and at the end of every chat
- A customer list you can export as CSV
- Imports your Intercom contacts and conversations
Where Fin does more
- It runs inside Intercom's Messenger, with in-app chat, product tours and workflows.
- It plugs into helpdesks you already use, like Zendesk and Salesforce. unclench.ai has its own inbox instead.
- It can answer by phone with Fin Voice, priced separately.
Questions, answered.
- Is there a cheaper alternative to Intercom Fin?
- For small teams, yes. unclench.ai answers from your website and docs with AI replies included: $49 a month for 2 seats and 2,000 AI replies, or $99 for 10 seats and 6,000. On Fin, 1,000 outcomes a month is $990 before seats.
- Does unclench.ai charge per resolution?
- No. AI replies are part of the plan: 2,000 a month on Starter and 6,000 on Growth. At the month's limit, chats pause until the next month or an upgrade.
- Can I keep my Intercom history if I switch?
- Yes. unclench.ai imports your Intercom contacts and past conversations, including Fin's replies and attachments.
See it answer from your own site.
Enter your website and try an AI agent built from your pages, free. Related: What Fin costs, Intercom alternatives, unclench.ai vs Intercom.